Privacy Policy
Introduction
Welcome to GEP App, the official mobile earning platform of Global Energy Pakistan, accessible at gepapp.net. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, mobile application, and related services.
By downloading, registering, or using GEP App, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our platform. This policy applies to all users of GEP App across Pakistan and any other regions where our services are accessible.
We are committed to protecting your privacy and handling your personal data with the highest standards of security and transparency. This policy is written in clear language so that every Pakistani user can understand how their information is used.
Information We Collect
When you use GEP App, we collect the following types of information to provide and improve our services:
- Personal identification information including your full name, Pakistani mobile number (Jazz, Zong, Telenor, or Ufone), and email address provided during registration.
- Financial information including your JazzCash or Easypaisa account number, bank account details for withdrawal purposes, and transaction history within the app.
- Device information including your device model, operating system version, IP address, and unique device identifiers used to secure your account.
- Usage data including your activity within the app such as tasks completed, Wealth Fund investments, Lucky Wheel spins, referral activities, and withdrawal requests.
- Location data at a general level (city or province) to improve our geographic coverage and comply with regional regulations.
- Referral and invitation data including the invitation code you used during registration and the referral codes you have shared with others.
- Communication records when you contact our customer support team via WhatsApp or in-app chat for assistance.
How We Use Your Information
GEP App uses your collected information for the following purposes:
- To create, verify, and manage your GEP App account and ensure the security of your login credentials through OTP-based two-factor authentication.
- To process your recharge transactions, calculate your Wealth Fund daily returns, and execute your withdrawal requests to JazzCash, Easypaisa, or your bank account.
- To track and credit your referral commissions accurately when users you have invited register and recharge on the platform.
- To send you transaction notifications, account alerts, and promotional messages related to GEP App features and bonus campaigns.
- To improve our film rating task system, recommendation engine, and overall user experience based on aggregated usage patterns.
- To comply with applicable Pakistani laws and regulations including anti-money laundering requirements and financial transaction monitoring.
- To prevent fraud, unauthorized account access, and other security threats to our platform and user funds.
- To provide customer support and resolve any account, payment, or technical issues you report to our team.
Information Sharing and Disclosure
GEP App does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With payment processors such as JazzCash, Easypaisa, and banking institutions solely to complete your authorized financial transactions.
- With our trusted technology partners who assist in operating our platform, provided they agree to keep your information confidential.
- With law enforcement authorities, regulatory bodies, or courts when required by Pakistani law or a valid legal order.
- In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the acquiring entity under the same privacy protections.
- With your explicit consent in cases where you have authorized us to share specific information for a particular purpose.
We never share your personal financial details with film studios, content partners, or advertising networks without your explicit permission.
Data Security
The security of your personal and financial data is our top priority at GEP App. We implement the following security measures to protect your information:
- SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers, ensuring that your financial transactions and personal details cannot be intercepted.
- OTP-based two-factor authentication for all login attempts and withdrawal requests, preventing unauthorized access to your account even if your password is compromised.
- Encrypted storage of sensitive account data including wallet balances, transaction records, and payment method details on secure servers.
- Regular security audits and penetration testing to identify and address potential vulnerabilities in our platform.
- Strict internal access controls limiting which staff members can access your personal account data and financial records.
While we take every reasonable precaution to protect your data, no digital platform can guarantee absolute security. We encourage you to use a strong, unique password for your GEP account and never share your OTP or login credentials with anyone, including our support team.
Cookies and Tracking Technologies
GEP App’s website at gepapp.net uses cookies and similar tracking technologies to enhance your browsing experience and analyze how visitors use our site. Cookies are small text files stored on your device that help us recognize returning visitors and remember your preferences.
We use essential cookies necessary for the website to function, analytical cookies to understand traffic patterns, and functional cookies to remember your language and display preferences. You can control cookie settings through your browser settings. Disabling certain cookies may affect the functionality of our website. Please see our Cookie Policy for full details.
Children’s Privacy
GEP App is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has registered on GEP App without your consent, please contact us immediately at our WhatsApp support channel and we will delete the account and all associated data promptly.
Your Rights and Choices
As a GEP App user, you have the following rights regarding your personal data:
- The right to access your personal information stored by GEP App at any time through your account settings or by contacting our support team.
- The right to request correction of any inaccurate or incomplete personal information associated with your account.
- The right to request deletion of your account and associated personal data, subject to our legal obligations to retain certain financial transaction records.
- The right to opt out of promotional communications by contacting our support team, though essential account and transaction notifications will continue.
- The right to know how your data is being used and to receive a copy of the personal data we hold about you upon verified request.
To exercise any of these rights, please contact our customer support team through the WhatsApp channel available inside the GEP App.
Data Retention
We retain your personal information for as long as your GEP App account remains active or as necessary to provide you with our services. Financial transaction records are retained for a minimum of five years in compliance with Pakistani financial regulations. If you request account deletion, we will remove your personal profile data within 30 days while retaining anonymized transaction records as required by law.
Changes to This Privacy Policy
GEP App reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through an in-app notification or email if you have provided one. The updated policy will always be available at gepapp.net/privacy-policy/ with the date of the most recent revision clearly indicated at the top of the page.
Continued use of GEP App after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way GEP App handles your personal data, please reach out to us through the following channels:
- Website: gepapp.net
- WhatsApp Support: Available 24/7 through the in-app WhatsApp button
- Platform: Global Energy Pakistan — GEP App
Our customer support team is available around the clock and will respond to privacy-related inquiries within 48 hours.